Emotional Intelligence (EI) is #5 on the list of 7 skills employers and managers look for regardless of the job. Emotional Intelligence is the ability to be aware of one’s own emotions and those of others and regulate personal emotions to facilitate effective thinking, action and relationships. Studies have shown that emotional intelligence has a much greater impact on career success than a person’s IQ.

This workshop is designed to enhance individual and team performance to influence outcomes that increase employee engagement, team cohesiveness and workplace productivity. Attendees use key principles and exercises to learn skills that enable success to achieve corporate goals.

Team building is an essential element for business success. During this session attendees use key principles and exercises to develop effective teams, increase engagement and grow professional relationships to achieve corporate/committee goals.

This session provides techniques, skill based approaches and practical examples to understand ways to increase communication skills by implementing key learnings. Attendees of this class will use exercises and case examples to gain skills to successfully communicate in personal and professional settings. Each participant will develop a personal plan for good communication to immediately implement for greater success and productivity.

Executives report that 67% of meetings are failures. It is estimated that $37 billion per year is wasted on unproductive meetings in business settings. This workshop provides solutions to increase participation and results. Topics include: dos and don’ts, facilitator roles and responsibilities, key strategies to manage meeting engagement and leveraging increase participant personalities.

This session provides resources and practical examples to understand ways to resolve conflicts that are disruptive or unproductive for team success. Attendees of this class will use exercises and role-play scenarios to gain skills to successfully navigate through conflict and improve communication within teams. Successful understanding and implementation of key skills will result increase team performance and productivity.

Over the last decades, innovation and creativity have become critical skills for achieving success in our workplaces regardless of the industry. The need for creative problem solving and decision making has arisen as more and more problems require creative insights in order to find suitable solutions.

During this workshop, participants will use the “6 Thinking Hats” process developed by Dr. Edward de Bono. This exercise assists with decision making and problem solving by looking at a situation, process or project through six different perspectives. The “6 Hats” encourages “outside of the box” thinking and provides time and resources to explore new areas for innovative ideas. The results are the development of strategic plans that lead to cost-effective solutions.

This workshop concentrates on the aspects of workplace change that are within the participants control to adapt work patterns to more successfully meet the challenges of change. Leaders will be able to effectively target and drive change while also building their own flexibility and capacity to define and meet operational goals and achieve new visions.

Learning Objectives: Take a creative and energetic approach to engaging change; Examine the change model and ways of adapting our attitudes so that we remain positive and productive during times of workplace change; Increase knowledge of how you and others may react to change (awareness, desire, knowledge, ability and reinforcement); Understand communication strategies to inspire change; Create a culture that embraces change.

Multi-generational work environments are commonplace today. In order to bring out the best in each generation, managers will need to adjust their management styles accordingly. This presentation focuses on the different work habits of each generation: Traditionalists, Baby Boomers, Gen X and Gen Y workers – and how management can effectively “mesh” those styles for optimum organizational success. Delivery is interactive exercises.

Learning Objectives: Participants will be able to: Understand generational traits, avoid conflict, lead a multi-generational team; understand techniques for engagement and attributes and challenges of each generation.

Leadership is a trait that is developed over time based on specific characteristics and actions. This session provides case studies and strategies for effective leadership. Attendees learn the power of influence, persuasion techniques and practical behaviors that enhance leadership abilities at all levels in an organization. Each participant will identify personal characteristics that determine their brand of leadership and how to implement for greater success as a leader in their professional environment.